TTI's transculture training, coaching, briefings and consulting focus is on teaching the essential practical elements to work, do business, interact and socialize with culturally-different people.

Our transculture training programs include cultural diversity awareness and sensitivity training for working and doing business in international and domestic workplaces and marketplaces.

Our transculture training programs will enable clearer communication and understanding, and yield greater awareness and sensitivity among culturally-different individuals. It will strengthen personal and business relationships, collaboration and productivity, and result in closer rapport and cooperation with domestic and international colleagues, customers, partners and contacts.

We teach the essential practical skills and the know-how to work and do business effectively in foreign countries through a proven, experience-based framework of systematic guidelines, strategies, tactics and role-play exercises which highlight the salient transculture differences, diverse work, business and personal dynamics, attitudes, behaviours and cultural sensitivities.

Our exclusive transculture training programs are client-customized and consist of a blend of comprehensive country and regional cultures' orientation briefings, foundational material guided readings and in-class discussions, video presentations, review of client-pertinent case studies and critical incidents, plus experiential role-play practice exercises which reinforce the training.

Our training programs and workshops' design and delivery focus on client-pertinent business processes, on actionability, usefulness and immediacy, rather than on generic, culture-general overview briefings. TTI's training focus is on practical knowledge, applied skills' development and on experiential role-play practice exercises, with little focus on the academic concepts and theories of the various cultural dimensions, or into the cultural classification framework models.

We review and discuss client-pertinent, real-world critical incident situations and case studies, with proven, successful interventions, and make extensive use of powerful, experiential role play critical incident situation practice exercises which have long-lasting, sustainable impact.

Our role-play practice exercises' replicate clients' international business initiatives' strategies, action plans, tasks, processes and challenges, focusing on successful outcomes and results' realization.

TTI training participants have the opportunity to complete a proprietary personal cultural profile questionnaire which highlights their cultural perspectives and lenses, core values and beliefs, providing insight into how they might integrate, work and do business in multicultural contexts.

TTI's powerful training methodology moves participants beyond simply understanding differing cultural perspectives and context, through understanding their own perspectives and lenses, to bridging and working through the many transculture differences, intricacies and challenges.

Our "business process-oriented" training covers country-specific transculture differences in customs, behaviours, attitudes, values, beliefs, priorities, perspectives, sensitivities, personal interactions, work styles, habits, and their overall effect on common local business practices and dynamics, such as:

• Understanding and relating with foreign culture communication and presentation styles
  
• Foreign cultures' cognitive and motivational styles - listening habits and reactions, how thinking and decision-making are organized and processed
• Foreign audiences' expectations from presentations, meetings, seminars, workshops
• Meeting dynamics - agenda planning, proceedings, outcomes, follow-up, action plans
• Presentation, influencing, persuasion and negotiation styles of diverse cultures
  
• Decision-making - dominant factors, process, consultation, typical pace and timelines
  
• Concepts of hierarchy, power distance, leadership, experience, status, bureaucracy, process, procedures, time
  
• Core values, beliefs, priorities, biases, transculture adaptability, cultural "black holes"
• Work environment - organization structure, culture, work ethic, management, reporting
• Multiculture teamwork-building/strengthening in multi-locations and virtual environments
• Multiculture leadership and management styles, language of management, authority, delegation, reporting
  
• Personal initiative-taking, decision-making process/protocol, risk-taking and tolerance
  
• Business and social networking approaches, styles, contact and relationship-building
  
• Handling of agreements and contracts - formal/informal, written/verbal agreements, honouring of commitments, fulfillment of obligations, disputes' handling and resolution
  
• How to deal with ambiguity, misunderstanding, miscommunication, confusion, loss of trust and/or confidence, uncertainty, frustration, anxiety, insensitivity, embarrassment
• How to address and resolve culture-rooted business problems, misunderstandings, disagreements, friction, conflict, low morale, motivation and commitment challenges
• How to tactfully, respectfully and effectively recover from cultural faux pas, missteps, mistakes and disconnects
  

> Who Can Benefit Most From TTI's Transculture Training Programs?

> Most Requested Countries' Transculture Training?

Client-Customized Transculture Training Program Design, Development and Delivery

Experience demonstrates that organizations are best prepared for their international initiatives following receiving country culture and business customs' competence preparedness training, including client-customized, business initiative process-pertinent experiential workshops.

Workshops consist of reviewing client-pertinent critical incidents, case studies and developing role-play simulations. Role-play reviews, debriefing and beneficial feedback (positive) critiquing by workshop participants, observers and facilitators are all integral parts of our training.

Transculture training program curriculum design, development, implementation and delivery options are determined by our clients following undertaking with TTI a comprehensive organization-wide transculture competence assessment which will highlight transculture training needs, gaps, shortcomings, topics needing strengthening and/or reinforcement.

We follow a structured, disciplined, field-proven methodology with clients' senior executives, international business unit managers, training, development and human resources' management to design, develop and deliver effective, results-oriented transculture training programs aligned with the organization's mission, mandates, objectives, initiatives, action plans and timeframes.

Global Perspective

TTI training and consultant associates and affiliates are highly-experienced, accredited country transculture experts who live, work and do business in their countries of expertise. They have been selected for their superior knowledge, experience, expertise, credentials and reputation.

TTI associates and affiliates are not obligated in any way to only use proprietary, exclusively licensed transculture training materials, curriculum, methodology, lesson plans, resources and references. They are free to use whichever pedagogy, materials, tools and resources they deem are best suited for clients' training needs.

We do not use generic, general trainers, coaches, workshop facilitators or supplementary country resource people to deliver any of our transculture training programs or workshops.

We additionally design, develop and deliver train-the-trainer transculture training programs, workshops, all training support materials and resources for organizations preferring to do their own in-house training delivery, including initial co-delivery of developed programs with trainers.

A Single-Stop, Full-Service, Comprehensive Training, Development and Consulting Resource Organization

We have established strategic partnerships with a select group of associates and affiliates to complement, augment, add value and support our transculture and diversity training programs. Through our partners, we provide:

• Global and domestic multicultural workplace/business etiquette training and coaching
• Global and domestic workplace multicultural diversity training & development programs
• Global and domestic immigrant workforce integration training & development programs
• Global and domestic multicultural team leadership training and development programs
• Personal image/appearance/impression counselling - style, dress, decorum, manners
• Eating, dining, drinking, networking, introduction and conversation skills' development
• Multiculture hosting and entertaining skills, proper guest greeting and introduction skills
• Foreign language skills training - from practical basic essentials to conversational ease
• Language accent/diction improvement, effective communication and presentation skills
• Multilanguage translation, interpretation and transcription services
• Multicultural client relationship/rapport building/strengthening training and development
• Multicultural audience presentation/speech and visual material appropriateness review
• Multicultural audience marketing communications, media/public relations material review
• Multicultural audience web site internationalization & localization review and consulting
• Foreign posting/relocation/expatriate family briefings - pre-departure and post-arrival
• Foreign posting living, working and doing business adaptation/integration assessment
• Multicultural marketing; country/culture-specific consumer habits, purchase behaviour and mindset briefings and consulting

 For additional information about TTI and our transculture training programs, please contact us.