TTI's transculture briefings, training, coaching and consulting focus is on teaching the essential skills and the practical know-how to work, do business, interact, network, socialize and build personal and business relationships among culturally-diverse people anywhere in the world.

As a full-service global transculture training and consulting organization, our training programs include cultural diversity management know-how, effective multicultural communication skills, and multicultural sensitivity training for employees working in multicultural workplaces and marketplaces, and doing business internationally.

We also provide training and coaching for immigrants to acculturate in the Canadian workplace and marketplace. This training is mainly provided to foreign-educated and trained professionals, international students, co-ops and interns, to expatriates and to their family to help them overcome transculture adjustment and integration challenges.

Our transculture training programs will enable clearer communication and understanding, and yield greater knowledge on how to work among culturally-diverse individuals. It will strengthen personal and business relationships, collaboration and productivity, and result in closer rapport and greater cooperation with domestic and international colleagues, customers and partners.

We teach the practical know-how and develop the essential skills to work and do business multiculturally through a field-proven, experience-based framework of systematic guidelines, strategies, tactics and role-play exercises which highlight the salient transculture differences in work and business styles, interpersonal dynamics, behaviours, attitudes and sensitivities.

Our exclusive transculture training programs are client-customized and consist of a blend of comprehensive national and regional cultures' orientation briefings, guided foundational material readings, videos and in-class discussions, games, review of client-pertinent case studies and critical incidents, plus experiential role-playing practice exercises which reinforce our training.

Our training programs and workshops' design and delivery focus on client-pertinent business processes, on practicality, usefulness and immediacy, rather than on cultures-general generic overview awareness. TTI's training focus is on practical knowledge, applied skills' development and on experiential role-play practice exercises, with little focus on the academic concepts and theories of the various cultural dimensions, or into the cultural classification framework models.

We review and discuss client-relevant critical incident situations using pertinent, actual real world case studies, and their successful interventions. We also create experiential role-play critical incident situation practice exercises which have an impactful and long-lasting effect.

Our role-play practice exercises replicate clients' international and/or multicultural business initiatives. activities, tasks, strategies, action plans, processes and challenges, focusing on the successful realization of the desired goals, objectives, performance, productivity and results' expectations.

TTI training participants are encouraged to undertake a personal cultural profile questionnaire which will highlight their cultural lenses, perspectives, values, beliefs, bias and assumptions, providing insight into how they might adjust, integrate, work and do business transculturally.

TTI's training moves participants beyond simply understanding differing cultural perspectives, situations and contexts, through understanding their own personal lenses and perspectives, to bridging and working through transculture differences, challenges, intricacies and sensitivities.

Our "business process-oriented" training covers transculture differences and contrasts in work and business practices, values, beliefs, priorities, behaviours, attitudes, perspectives, personal interactions and sensitivities, and how these elements impact the workplace and the business dynamics, such as:

• Understanding and relating with diverse culture communication and presentation styles
  
• Diverse cultures' cognitive, behavioural, emotional and motivational styles - listening, providing and contextualizing feedback, problem-solving and decision-making styles
  
• Diverse cultures' expectations from meetings, presentations, seminars and workshops
• Meeting dynamics - purpose, agenda-handling, outcomes and follow-up expectations
• Diverse cultures' presentation styles, purpose, objectives, contents,
  
• Decision-making process - dominant influencing factors, persuasion, negotiation, typical pace and timeline expectations
  
• Concepts of power distance, hierarchy, leadership, status, seniority, age, experience, gender, generation, authority, decision-making process, procedures and accountability
• Core values, beliefs, priorities, fairness, transculture adjustability, cultural "black holes"
• Workplace dynamics - organizational culture, reporting structure, formality/informality, individual and team contribution and expectations, productivity, deliverables, schedules
  
• Multicultural workplace team-building, in dispersed locations and in global virtual teams
• Multicultural workplace leadership and management styles, language of management, authority, responsibility, impartiality, inclusion
  
• Personal initiative-taking, problem-solving, decision-making and risk tolerance styles
• Business and personal networking approaches, relationship and rapport-building
  
• Agreements and contracts - informal/formal, verbal/written/handshake, fulfillment of obligations and commitments, misunderstandings, dispute handling and resolution
  
• Dealing with ambiguity, uncertainty, miscommunication and misunderstanding, confusion, frustration, anxiety, insensitivity, embarrassment, confidence/trust issues
  
• How to address and resolve transculture-rooted workplace and business challenges, conflict, tension, morale issues, motivation, engagement and commitment challenges
• How to gracefully recover from cultural faux pas, missteps, mishaps and insensitivity
  

> Who Can Benefit Most From TTI's Training and Consulting?

> Most Requested TTI Transculture Training and Consulting?

Customized Transculture Training Program Design, Development and Delivery

Research studies confirm that multinational and multicultural organizations' personnel is most effective and productive following receiving transculture competence and cultural diversity management training and coaching, including related client-customized experiential workshops.

Workshops consist of reviewing client-pertinent critical incidents, case studies and developing related role-play simulations. Role-play debriefing, and beneficial, constructive critiquing and feedback by workshop participants, observers and facilitators are integral parts of our training.

Transculture training program curriculum design, development, implementation and delivery options are determined by our clients following jointly undertaking with TTI a comprehensive organization-wide diversity and transculture competence assessment to highlight the training needs, gaps, shortcomings, areas and topics which need strengthening and/or reinforcement.

We follow a structured, disciplined, time-proven methodology with clients' senior executives, international business unit managers, training, development and human resources' management to design, develop and deliver effective, results-oriented transculture training programs aligned with the organization's mission, mandates, objectives, initiatives, action plans and timeframes.

Global Perspectives. Global Reach.  Transculture Training and Consulting Scalability

All TTI training, coaching and consulting associates and affiliates are experienced, accredited transculture subject matter experts who work and do business in their respective countries of expertise. They are selected and assigned to clients based on their transculture knowledge, experience, expertise, industry sector specialization, credentials, reputation and references.

TTI associates and affiliates are not obligated to use specific proprietary, licensed transculture training or workshop materials, curricula, pedagogy, tools and resources. They are free to use whichever pedagogy and resources are most approppriate and best suited for clients' training.

We do not use generic, general trainers, coaches, workshop facilitators or inexperienced country resource personnel to deliver any of our training programs and workshops.

We design, develop and initially co-deliver client-specific train-the-trainer training programs and workshops, including providing all the developed training materials, the tools and the resources used for organizations preferring to further customize and deliver their own in-house training.

A Full-Service Global Transculture Training, Coaching and Consulting Organization

We have long-standing partnerships with a select group of highy experienced associates and affiliates located in major cities throughout the world, who when required, can customize and can deliver our transculture and cultural diversity training, coaching and consulting programs in English, and in local, native languages. These local subject matter experts enrich and add value to our transculture training, coaching and consulting engagements.

In addition, we provide the following complementary briefings, training and coaching:

• International and national culture-specific social and business etiquette training
• Multicultural workplace social and business etiquette training and coaching
• Multicultural workplace diversity management briefings, training and coaching
• Workforce/workplace acculturation briefings, training and coaching
• Multicultural teams' leadership briefings, training and coaching
• Professional personal image/impression coaching - dress, style, manners, presence
• Social, dining, networking, personal introductions and conversational skills' coaching
• Multicultural entertaining and hosting skills - guest greetings, introductions, seating, etc.
• Foreign language speaking skills - from practical essentials to conversational fluency
• English and other languages' writing skills - e-mails, memos, letters, proposals, reports
• Languages' accent improvement, remediation, neutralisation - clearer enunciation
• Public presentations, speaking with clarity and eloquence, chairing meeting, moderating
• Language translation, transcription, interpretation, localization and voice-over services
• Multicultural client relationship/rapport building/strengthening training and coaching
• Multicultural audience speech and visual presentation material appropriateness review
• Multicultural marketing communications, media and public relations' materials review
• Web site internationalization, localization and contextualization review and consulting
• Foreign posting/relocation/expatriate briefing/coaching - pre-departure and post-arrival
• Foreign posting living, working and doing business briefings, training and coaching
• Foreign posting candidate host country cultural adjustment & adaptability assessment
• Multicultural marketing and sales - international and culture-specific consumer mindset, values, purchase motivation and decision dynamics' briefings, training and consulting.

 For additional information about TTI and our transculture training programs, please contact us.