TTI TRANSCULTURE™ TRAINING INTERNATIONAL CONSULTING is a global organization which provides transculture training, coaching and consulting to individuals and organizations working and doing business internationally, and cultural diversity management training for people working in multicultural workplaces and marketplaces.

As a full-service transculture and workplace cultural diversity management training organization, TTI provides personal coaching to expatriates, to newcomers and to their families, to help them overcome personal, professional, employment, job and career-related transculture challenges to ease and expedite their local cultural adjustment, in Canada, in the USA, and in other countries.

TTI's training programs include a Canadian Business and Workplace Culture and Communication curriculum for foreign-educated and trained professional newcomer immigrants, for expatriates, for foreign-based multinational organizations' foreign nationals working and doing business in Canada, and for international students entering co-op and internship work programs in Canada.

Working and doing business with culturally-diverse people is becoming the norm everywhere in this era of global economy, of globalization of goods, services and investments, rising workforce global mobility to satisfy skilled labour shortages worldwide, shifting workplace and marketplace demographics, and a growing demand for multicultural management talent prompted by industry globalization, consolidation and cost rationalization initiatives stemming from global mergers and acquisitions, joint venture partnerships and strategic alliances, resulting in the restructuring of global business operations, the reshaping of business delivery models, new offshore sourcing and outsourcing alternatives - all necessitating foreign partner/vendor relationship management.

To work and do business most productively with international and with multicultural colleagues, clients and partners, it is imperative that domestic and international organizations develop their employees' cultural diversity management skills and transculture competence beyond just having a basic, general awareness or knowledge of the value and the benefits of a diverse workforce. They must be empowered with practical foreign business culture knowledge and skills, toolkits, techniques, references and resources to enable them to work and do business transculturally.

Transculture competence and cultural diversity management skills training is very different from most often provided, general awareness briefings on international business etiquette and social customs. Transculture competence means having the practical knowledge and the working skills to address the differences and contrasts in diverse cultures' typical work behavioural patterns, ways and styles of doing business, values, beliefs, perspectives, attitudes, customs, styles of communication and management, providing and contextualizing feedback, motivating, influencing and negotiating styles, building interpersonal business relationships, rapport, trust and respect.

TTI transculture and diversity management training recipients will acquire the working skills, the competence and the confidence to:

• aptly work and do business with culturally-diverse colleagues, clients and partners
• effectively communicate, present, influence and negotiate in many transcultural contexts
• lead, manage, motivate, enable and engage multicultural team members and workforces
• build and strengthen multicultural interpersonal business relationships, rapport and trust
• mitigate transculture-rooted workplace and marketplace business challenges and issues
• develop and work within a cohesive multicultural workforce/team environment fostering synergy, efficiency, productivity, leveraged talent, superior performance and results.

A lack of transculture knowledge and cultural diversity management skills training typically result in experiencing confusion, uncertainty, ambiguity, conflict and anxiety when facing transcultural misunderstanding or misinterpretation of vital communications, unfamiliar behaviour and attitudes, disappointing work performance and outcomes, resulting in unexpected and unplanned additional time-consuming and costly corrective action to mitigate any adverse impact on business delivery.

If a multicultural organization and its employees are unprepared and untrained to systematically address transculture-rooted communication misunderstandings and behavioural challenges, the vision, mission, objectives, and the expected results of business initiatives are put at risk.

Some transculture-rooted business risks include the loss of key strategic business opportunities, customers, markets, talented staff, partners; project schedules' delays and derailment, incurring performance penalties, planned launch slippage, cost and budget overruns; unrealized, deferred or disappointing revenue, profit, return on investment, or marketshare target expectations.

Experience has shown that organizations relying on domestic and on foreign national employees to provide transculture or cultural diversity training internally to lower costs, end-up disappointed with the outcomes. These personnel typically are not experienced professional trainers with the requisite academic credentials. They lack the highly-specialized pedagogic grounding, specific transculture subject matter knowledge, the expertise and the experience to proficiently develop comprehensive instructional curricula, and deliver impactful briefings, training and workshops.

For additional information about TTI and our transculture training programs, please contact us.

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