TTI TRANSCULTURE™ TRAINING INTERNATIONAL CONSULTING is a global organization which provides transculture briefings, training, coaching and consulting to individuals working and doing business internationally, and cultural diversity management training for people working in multinational and multicultural workplaces and marketplaces, domestically and internationally.

TTI's training programs include a Canadian Business and Workplace Culture and Communication curriculum for foreign-trained immigrant professionals, expatriates, foreign-based organizations' personnel working and doing business in Canada, and for international students entering co-op and internship programs.

As a full-service transculture and workplace cultural diversity management training organization, TTI provides personal coaching to immigrants, to expatriates, and to their families, to help them overcome personal, professional, employment, job, and career-related transculture challenges to ease and expedite their cultural adjustment journey in North America, and in other countries.

Working and doing business with culturally-diverse people is becoming the norm everywhere in this era of global economy and investment, globalization of goods and services, rising workforce global mobility to satisfy skilled labour shortages worldwide, shifting workplace and marketplace demographic mixes, and a growing demand for multicultural management talent prompted by industry consolidation, globalization and cost rationalization initiatives stemming from international mergers and acquisitions, joint venture partnerships and strategic alliances, which are resulting in the restructuring of global operations, offshore vendor sourcing and outsourcing alternatives.

To work and do business most productively with international and with multicultural colleagues, partners and clients, it is imperative that domestic and international organizations develop their employees' cultural diversity management skills and transculture competence beyond just having a general, basic awareness knowledge of the importance and benefits of cultural diversity and inclusion. They must be empowered with the knowledge, the working skills, the use of industry tools, resources and reference material to enable them to work and do business transculturally.

Cultural diversity management skills training and transculture competence are very different from most often provided, general awareness briefings on social and international business etiquette and customs. Transculture competence means having the practical knowledge and the working skills to address differences and contrasts in diverse cultures' typical work styles and patterns, ways of doing business, values, beliefs, perspectives, customs, attitudes, behaviours, styles of management and communication, contextualizing and providing feedback, motivating, influencing and negotiating styles, building interpersonal business relationships, rapport, trust and respect.

TTI transculture and diversity management training recipients will acquire the working skills, the competence and the confidence to:

• aptly work and do business with culturally-diverse colleagues, clients and partners
• effectively communicate, present, influence and negotiate in any transcultural context
• lead, manage, motivate, enable and engage multicultural workforces and team members
• build and strengthen multicultural interpersonal business relationships, rapport and trust
• mitigate transculture-rooted workplace and marketplace challenges and obstacles
• develop and work within a cohesive multicultural team environment which fosters synergy and superior performance.

A lack of transculture knowledge and cultural diversity management skills training typically result in experiencing perplexity, confusion, ambiguity, frustration and stress when facing transcultural misunderstanding or misinterpretation of vital communications, unfamiliar behaviour and attitudes, disappointing work performance and outcomes, resulting in unexpected and unplanned additional time-consuming and costly corrective action to mitigate adverse impacts on business delivery.

If a multicultural organization and its employees are unprepared and untrained to systematically address transculture-rooted communication misunderstandings and behavioural challenges, the vision, mission, objectives, and the desired outcomes of their business initiatives are put at risk.

Some transculture-rooted business risks include the loss of strategic business opportunities, key customers, markets, talented staff, partners; project schedules' derailment and delays incurring performance penalties; project delivery slippage, cost and budget overruns; unrealized, deferred or disappointing revenue, profit, return on investment, or marketshare target expectations.

Experience has shown that organizations relying on domestic and on foreign national employees to provide transculture or cultural diversity training internally to lower costs, end-up disappointed with the outcomes. These personnel typically are not experienced professional trainers with the requisite academic credentials. They lack the highly-specialized pedagogic grounding, the deep transculture subject matter knowledge, the experience and the expertise to proficiently develop comprehensive instructional curricula, and deliver impactful briefings, training and workshops.

For additional information about TTI and our transculture training programs, please contact us.

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